Support

Need help with WalkBurn? Write to support@getwalkburn.com and we'll answer within 2 business days.

Common questions

Do I need an Apple Watch?
Yes. WalkBurn uses your Apple Watch to measure your heart rate while you walk and tell you if you're at the right effort.

How do I start a walk?
Open WalkBurn on your Apple Watch and tap Start. Your iPhone shows the walk live.

My medication reminders don't appear.
Check Settings → Notifications → WalkBurn and make sure notifications are allowed.

How do I cancel my subscription?
Settings → your name → Subscriptions → WalkBurn. Apple handles subscriptions and refunds (reportaproblem.apple.com).

How do I restore my purchase?
In WalkBurn, go to Profile → Premium → Restore Purchases.

WalkBurn does not provide medical advice. Talk to your doctor before starting an exercise program or changing your medications.